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Eaglecrest’s future tied to Gondola plan as budget pressures continue

Photo courtesy of Eaglecrest

NOTN- Leaders of Juneau’s Eaglecrest Ski Area told city officials last night they are facing mounting financial and maintenance challenges, even as they press ahead with plans for a gondola and expanded summer operations to make the resort self-sustaining.

Meeting jointly with the Juneau Assembly, Eaglecrest board members and managers described aging infrastructure, declining season-pass sales and heavy reliance on city support that now pushes the ski area into a negative fund balance.

Board chair Brandon Cullum said the ski area is still recovering from a string of poor snow years, lift problems and price increases that have shaken public confidence.

“I think that the idea of restoring confidence is key,” Cullum said. “It may not be any one thing, but we’ve lived through a bit of a perfect storm here.”

Eaglcrest officials told the city that Eaglecrest opened 61 days so far this season, compared with 86 budgeted days, and has recorded about 305 inches of snowfall. While recent storms have helped, operations remains vulnerable to the inconsistent weather and equipment failures.

Aging lifts are at the top of the worry list. Many of Eaglecrest’s chairlifts are older models, built by a company that shut down in 2003.

“We’ve worked really hard through the summer, through the fall and even through this winter, things are costing us a little bit more, and we are trying to be mindful and responsible on what we’re focusing on.” Said Acting general manager Erin Lupro, “We have some aging infrastructure at Eaglecrest, between lifts, buildings, even our parking lot with those fun little dips that you experience in the upper lot. One of the things that I definitely lose sleep about is the lifts.”

Board member Jim Calvin walked officials through the financial trends, saying season-pass prices have risen sharply in recent years while adult, teen and youth pass sales all declined.

“We would achieve a break-even status in FY 32 or 33 again, under a certain set of assumptions about the gondola being built and being online.” Calvin said

Offcials said the ski area’s long-term strategy hinges the gondola and developing summer attractions aimed at Juneau’s roughly 2 million annual visitors, most of them cruise passengers. He said, expanded summer business could eventually eliminate the ski area’s need for general fund subsidies.

Until then, Eagle Crest is drawing heavily on city support.

Staffing is another challenge.

Officials said the mountain has the equivalent of just over seven full-time positions vacant, representing about 22 individual jobs, including three year-round posts.

The looming decision, board members acknowledged, is what happens if the city decides not to proceed with the gondola, or no longer allows Eagle Crest to operate with a negative fund balance.

“With the maintenance requirements, with our operating cost, with revenue where we anticipate it to be, to not carry a negative fund balance not only hobbles our ability to position ourselves for summer operations, but it hobbles our ability to contemplate winter operations,” Cullum said. “It’s definitely a question of whether we could continue to operate.”

Board members said they will provide the Assembly with a prioritized capital project list and are seeking to hire a professional mountain recreation planner to craft a detailed strategic and business plan for Eaglecrest’s future.

The Assembly is scheduled to receive a separate, in‑depth presentation on the gondola project April 1.

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Eaglecrest updates operations; snow challenges, leadership changes and deepening deficits

Photo courtesy of Eaglecrest Ski Area

NOTN-Eaglecrest Ski Area officials say the resort continues to operate even with the extreme winter weather, closures, infrastructure problems and leadership turnover.

One of the most significant operational challenges for Eaglecrest has been a major water system failure beneath Fish Creek Lodge. Officials said the break was caused by aging infrastructure, not freezing, but repairs were complicated when a separate heating-system water line was damaged during initial work.

Contractors are now scheduled to install a supplemental water line, with hopes of restoring service next week. Water testing will be required before potable use can resume.

Mountain operations crews are continuing grooming and trail preparation as the snowfall allows, though mechanical issues with snowcats have slowed the progress.

Contractors are on site assisting with repairs. Plans are also being developed for snowmaking improvements and the possible return of night skiing.

According to the managers report released after the meeting last night, Eaglecrest has seen access improvements. For the 2025-26 season, the City and Borough of Juneau assumed responsibility for maintaining Fish Creek Road.

City crews are currently widening the road to improve traffic flow to the ski area.

Despite the continuous operational hurdles, the report discussed strong participation in snowsports programs. The ski area hosted three holiday camps with 125 students and launched its first multi-week programs in early January.

Thursdays meetings also brought notable leadership changes.

First reported by the Juneau Independent, General Manager Craig Cimmons resigned, after taking up the position on September 30 of 2024.

Board chair Hannah Shively stepped down for health reasons. Erin Lupro, a longtime employee and former acting general manager, was appointed interim general manager, with Cimmons assisting in the transition for up to 30 days.

Eaglecrest has faced financial strain as well, including a reported 40% drop in season pass sales and major projected deficits in the years leading up to the proposed gondola project.

On January 5, a report was presented during a Special Finance Committee Planning Meeting that shows Eaglecrest is facing mounting budget deficits.

Eaglecrest entered the current fiscal year with a budget deficit of $691,600, with the lowest previous fund balance in fiscal year 2006.

Under the current projections, the report estimates the fund balance could reach between negative $2.5 million and negative $3.0 million at the start of fiscal year 2027.

The mountain’s long-term financial planning is tied heavily to the proposed gondola project, but the first potential gondola related revenue is only expected in the final two months of fiscal year 2028.

Officials said additional updates on operations, infrastructure repairs and leadership transitions will be shared as the season continues.