NOTN-Eaglecrest Ski Area officials say the resort continues to operate even with the extreme winter weather, closures, infrastructure problems and leadership turnover.
One of the most significant operational challenges for Eaglecrest has been a major water system failure beneath Fish Creek Lodge. Officials said the break was caused by aging infrastructure, not freezing, but repairs were complicated when a separate heating-system water line was damaged during initial work.
Contractors are now scheduled to install a supplemental water line, with hopes of restoring service next week. Water testing will be required before potable use can resume.
Mountain operations crews are continuing grooming and trail preparation as the snowfall allows, though mechanical issues with snowcats have slowed the progress.
Contractors are on site assisting with repairs. Plans are also being developed for snowmaking improvements and the possible return of night skiing.
According to the managers report released after the meeting last night, Eaglecrest has seen access improvements. For the 2025-26 season, the City and Borough of Juneau assumed responsibility for maintaining Fish Creek Road.
City crews are currently widening the road to improve traffic flow to the ski area.
Despite the continuous operational hurdles, the report discussed strong participation in snowsports programs. The ski area hosted three holiday camps with 125 students and launched its first multi-week programs in early January.
Thursdays meetings also brought notable leadership changes.
First reported by the Juneau Independent, General Manager Craig Cimmons resigned, after taking up the position on September 30 of 2024.
Board chair Hannah Shively stepped down for health reasons. Erin Lupro, a longtime employee and former acting general manager, was appointed interim general manager, with Cimmons assisting in the transition for up to 30 days.
Eaglecrest has faced financial strain as well, including a reported 40% drop in season pass sales and major projected deficits in the years leading up to the proposed gondola project.
On January 5, a report was presented during a Special Finance Committee Planning Meeting that shows Eaglecrest is facing mounting budget deficits.
Eaglecrest entered the current fiscal year with a budget deficit of $691,600, with the lowest previous fund balance in fiscal year 2006.
Under the current projections, the report estimates the fund balance could reach between negative $2.5 million and negative $3.0 million at the start of fiscal year 2027.
The mountain’s long-term financial planning is tied heavily to the proposed gondola project, but the first potential gondola related revenue is only expected in the final two months of fiscal year 2028.
Officials said additional updates on operations, infrastructure repairs and leadership transitions will be shared as the season continues.